What is PeakCommerce?

Overview

PeakCommerce is a subscription commerce platform designed to help businesses launch, operate, and scale self-service and sales-assisted commerce on top of Salesforce and Zuora.

Rather than building and maintaining custom checkout, subscription management, and self-service experiences, companies use PeakCommerce to deliver production-ready commerce flows that are tightly integrated with their existing CRM and billing systems.

PeakCommerce is purpose-built for subscription and usage-based business models, enabling teams to support product-led growth (PLG), sales-led motions, or a hybrid of both—without duplicating logic or introducing fragile integrations.

Why PeakCommerce Exists

Many organizations underestimate the cost, complexity, and risk of building custom commerce on top of enterprise systems like Salesforce, Zuora, tax engines, and payment providers.

PeakCommerce removes that burden by providing a proven, low-code platform that handles:

• Checkout and order capture

• Subscription lifecycle management

• Self-service account experiences

• Salesforce-native sales workflows

• Direct integration with Zuora billing

This allows teams to move faster while maintaining operational integrity.

Key Benefits of PeakCommerce

Cost-Effective Compared to Custom Builds

Building subscription commerce in-house often requires significant engineering investment, ongoing maintenance, and deep expertise across billing, tax, payments, and CRM systems.

PeakCommerce provides these capabilities out of the box, reducing total cost of ownership and eliminating the need to reinvent complex commerce workflows.

Faster Time to Market

PeakCommerce enables teams to launch commerce experiences quickly without lengthy development cycles.

• Pre-built patterns for subscription checkout and self-service

• Configurable pricing, plans, and trials

• Low-code customization instead of hard-coded logic

This allows businesses to respond quickly to market changes and go-to-market initiatives.

Proven Reliability and Quality

PeakCommerce is a production-grade platform that has undergone extensive testing and real-world usage across subscription businesses.

Teams benefit from a stable, well-supported solution rather than maintaining bespoke code that can be difficult to test, scale, and support over time.

Built to Scale With Your Business

PeakCommerce is designed to support growth without re-architecture.

As your business evolves, the platform can accommodate:

• Increased transaction volume

• New pricing and packaging models

• Additional sales channels

• More complex customer journeys

This ensures commerce does not become a bottleneck as demand increases.

Expert Platform and Integration Support

PeakCommerce provides support across both the platform and its core integrations, including Salesforce and Zuora.

This includes:

• Troubleshooting and issue resolution

• Guidance on best practices

• Documentation and implementation support

Teams are not left managing complex integrations on their own.

Access to Advanced Subscription Commerce Capabilities

PeakCommerce delivers capabilities that are costly and time-consuming to build internally, including:

• Subscription and usage-based checkout

• Free trials and free-to-paid conversions

• Plan changes, add-ons, and amendments

• Self-service subscription management

These features are designed specifically for subscription businesses operating at scale.

Focus on Core Business Priorities

By using PeakCommerce, organizations can focus engineering and operational resources on what differentiates their business—such as product innovation, customer experience, and go-to-market execution—instead of maintaining commerce infrastructure.

Security, Compliance, and Data Integrity

PeakCommerce is built with enterprise security and compliance in mind.

• Secure handling of customer and payment data

• Alignment with Salesforce and Zuora security models

• Reduced risk compared to custom-built solutions

This helps protect sensitive data while meeting regulatory and operational requirements.