> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/customer-self-service/overview.md).

# Overview

The **customer portal** is the signed-in space where your customers manage their own account, subscriptions, billing, and support. It's assembled from configurable [customer portal pages](/product/journeys-and-pages/pages.md) and powered by [Customer Self-Service journeys](/product/journeys-and-pages/journey-basics/journeys-overview.md), so the experience matches your brand and the actions you choose to expose.

This section covers what the portal is, how customers reach it, and how it fits together:

* [Customer portal overview](/product/customer-self-service/overview/customer-portal-overview.md) — how the portal works end to end.
* [What is the customer portal?](/product/customer-self-service/overview/what-is-the-customer-portal.md) — the capabilities at a glance.
* [Access the customer portal](/product/customer-self-service/overview/access-the-customer-portal.md) — sign-in, sign-up, and SSO.


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