> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/using-peakcommerce/system-communications.md).

# System Communications

PeakCommerce sends transactional emails and in-app notifications as customers move through your storefront and account portal — account activation, subscription-change confirmations, and payment receipts. These messages carry your brand and reach customers at high-trust moments, so PeakCommerce gives you control over both **what they say** and **how they're delivered**.

Two settings work together:

* **Notification Templates** (**Settings → Notification Templates**) — choose which events trigger a message, and edit each message's channel, subject, and body. Use `{{variable}}` placeholders to pull in order, customer, and subscription details.
* **Email delivery** — PeakCommerce's built-in sender is fine for testing, but for production you connect your own email provider so mail comes from your domain, reputation, and deliverability tooling.

In this section:

* [Notification Templates](/product/using-peakcommerce/system-communications/email-templates.md)
* [Using Your Own Email Provider](/product/using-peakcommerce/system-communications/using-your-own-smtp-email-provider.md)


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