> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/using-peakcommerce/profiles-and-permissions.md).

# Profiles & Permissions

Profiles control **what each user can see and do** inside PeakCommerce. Every user is assigned a **role** (the broad kind of access) and a **profile** (the detailed permissions within that role). Profiles let you run several permission tiers per role — for example CSR Junior, Senior, and Supervisor — without changing any code.

Manage profiles from the **user menu** (your name, bottom-left) → **Settings → Profiles**.

* [Profiles Overview](/product/using-peakcommerce/profiles-and-permissions/user-profile-overview.md) — what profiles are and how they work
* [Permission Levels & Record Access](/product/using-peakcommerce/profiles-and-permissions/access-levels-for-permissions.md) — the access model
* [Creating a Profile](/product/using-peakcommerce/profiles-and-permissions/creating-a-profile.md) — build and configure one


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