> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/journeys-and-pages/journey-steps.md).

# Journey Steps

**Steps** are the ordered pages a customer moves through in a journey. Each step is bound to a [page](/product/journeys-and-pages/pages.md), reads and writes the journey's shared data (input/output context), can run [commerce actions](/product/journeys-and-pages/journey-steps/commerce-actions.md) (create order, change plan, cancel, …), and can carry a [role](/product/journeys-and-pages/journey-steps/journey-step-types.md) that mandates the internal writes a step must perform. You manage them in the journey builder (**Content → Journeys → Edit → Steps**).

This section covers:

* [Journey Steps Overview](/product/journeys-and-pages/journey-steps/journey-steps-overview.md) — the step model end to end.
* [Managing Journey Steps](/product/journeys-and-pages/journey-steps/managing-journey-steps.md) — add, reorder, branch, and map data.
* [Commerce Actions](/product/journeys-and-pages/journey-steps/commerce-actions.md) — the operations a step performs.
* [Step Roles](/product/journeys-and-pages/journey-steps/journey-step-types.md) — what a role does and the required actions it brings.
* [Confirmation and Thank-You Steps](/product/journeys-and-pages/journey-steps/step-confirmation-page-step.md) · [Collect Payment as a Separate Step](/product/journeys-and-pages/journey-steps/step-payment-information-as-a-separate-step.md).


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