Contact Support
The best way to get day-to-day support is to submit an email to our customer success team. It allows us to track progress and ensure there is a single location for communication, making sure nothing is ever overlooked.
Email: [email protected]
Please note that tickets sent via emails will not have a priority assigned to them and might not be prioritized accordingly.
Slack
Most of our customers have a direct slack channel our customer success team oversees for near real-time collaboration. You are encouraged to utilize Slack if available within your organization.
Telephone Support:
We’re available for technical emergencies 24x7x365 by phone. If you are experiencing an Urgent (P0) or High (P1) response time outside business hours, please use our telephone support. Call us at:
US: +1 858-261-7778
2026 US Public Holidays:
New Year's Day
Thursday, January 01
Good Friday
Friday, April 3, 2026
Monday, May 25
Memorial Day
Friday, July 03 **
Independence Day
Monday, September 07
Labor Day
Wednesday, November 11
Veterans Day
Thursday, November 26
Thanksgiving Day
Friday, December 25
Christmas Day
**If a holiday falls on a Saturday the preceding Friday will be treated as a holiday.
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