Contact Support
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The best way to get day-to-day support is to email our customer success team. It lets us track progress and keep a single thread, so nothing is overlooked.
support@peakcommerce.com — note that emailed tickets aren't assigned a priority and may not be prioritized accordingly.
Most customers have a direct Slack channel our customer success team oversees for near-real-time collaboration. Use it if your organization has one.
We're available for technical emergencies 24×7×365 by phone. For an Urgent (P0) or High (P1) issue outside business hours, call:
US: +1 858-261-7778
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