User Roles

PeakCommerce offers several roles that control a functional part of the user experience. To access roles, login as an administrator to PeakCommerce.

• From the menu on the left, click Users tab

• Click on Profiles from the left sub-menu

From here you will see a list of all roles.

Roles

• Customer

• Partner Account Executive

• Partner Administrator

• Account Executive

• System Administrator

• Global Administrator

Customer

The Customer role is designed to allow a customer to login to PeakCommerce and manage her account, subscriptions, and support cases depending on what they have access to.

Partner Account Executive

The Partner Account Executive role is designed to allow a partner sales rep to login on behalf of their organization and manage a cohort of customers accounts and subscriptions.

Partner Administrator

The Partner Administrator role is designed to allow a partner to create partner account executives and to review and manage all their cohort of customers.

Account Executive

The Account Executive role is designed to allow a sales rep to customer support agent to login and manage a cohort of customer accounts and subscriptions.

System Administrator

The System Administrator role is designed to be a administrative role of PeakCommerce.

Global Administrator

The Global Administrator role is designed to allow a comprehensive interface to manage all aspects of PeakCommerce.