> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/using-peakcommerce/profiles-and-permissions/creating-a-profile.md).

# Creating a Profile

Build profiles from the **user menu** (your name, bottom-left) → **Settings → Profiles**.

1. Click **Create Profile**.
2. On the **Details** tab, set:
   * **Name** — for example "CSR Senior".
   * **Role Type** — Admin, CSR, Partner, or Customer.
   * **Description** — what the profile is for (shown in the profiles list).
3. On the **Permissions** tab, configure access:
   * Toggle each **navigation group** on or off to control sidebar visibility.
   * For each resource, set the **access level** (View or Edit).
   * For record-based resources, set the **record access scope** (All records / Created by them / Created or assigned to them).
4. Click **Create Profile**.

Assign the profile to users when you create or edit them (see [Creating a New User](/product/using-peakcommerce/users-and-user-roles/creating-a-new-user.md)). A user's profile can be changed at any time from **Settings → Users**.

See [Permission Levels & Record Access](/product/using-peakcommerce/profiles-and-permissions/access-levels-for-permissions.md) for what each control does.


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