> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/using-peakcommerce/profiles-and-permissions/access-levels-for-permissions.md).

# Permission Levels & Record Access

A profile's permissions are set per resource and combine three controls.

## Navigation visibility

Each **navigation group** (CRM, Commerce, Content, Rules & Automation, and so on) has a visibility toggle that controls whether it appears in the user's sidebar. Turn a group off to hide it entirely from that profile.

## Access level

For each resource within a group, choose how much the user can do:

* **View** — see existing records; no changes.
* **Edit** — view and modify records.

Some resources (such as the Dashboard) are view-only.

## Record access scope

For record-based resources, set *which* records the user can act on:

* **All records** — every record in the tenant.
* **Created by them** — only records the user created.
* **Created or assigned to them** — records the user created or that are assigned to them.

Record scope is how you keep a CSR or partner limited to their own book of business while still giving them Edit access to the records they own.


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