Domains
Settings → Domains manages the hostnames your portals and pages are served from, so your customers and staff see your brand in the URL instead of a generic PeakCommerce address. Add a branded hostname, map it to the right experience, and PeakCommerce walks it through DNS verification and SSL provisioning until it's live.
Custom Domains
Use Add Custom Domain to register a branded hostname. Each entry shows its hostname, experience, status, and assigned page:
Experience — what the hostname routes to: Journey, Storefront, Customer portal, Partner portal, Payment, or Admin & CSR Portal. Login and signup hosts can be paired to a portal so they fall back correctly. Admin & CSR Portal (staff-plane) hosts are provisioned by PeakCommerce operations and aren't verified from this screen.
Status — the provisioning lifecycle: Pending DNS → DNS Verified → Provisioning SSL → Active (with Failed / Suspended states if something goes wrong). Use the per-row Verify action after you've added the DNS records, and the DNS-records dialog to see exactly which records to create at your registrar.
Subdomain Mappings
Shared-platform subdomain mappings let you route subdomains to experiences without standing up a fully custom certificate — useful for quick branded entry points on the shared platform.
A mapping picks a page type (Customer portal, Partner portal, Journey, or a specific Page) and, for a journey, the exact entry step the host lands on — so you can point a branded host straight at a particular point in a flow (for example a signup domain that drops visitors on the account-details step).

Gotchas
DNS changes propagate on their own schedule; a host can sit in Pending DNS until the records resolve. Re-run Verify rather than re-adding the host.
A host shows Active only after SSL provisioning completes — don't share the URL before then.
Next: General Settings for tenant naming and favicon, or the Settings overview.
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