> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/product/reporting-and-analytics/audit-trail-and-logs/user-audit-history.md).

# User Audit History

Sometimes you need the history for one person rather than the whole tenant — for example to confirm who changed a user's email, role, or profile, or to investigate unexpected access. The audit log lets you narrow the full trail down to a single user.

## How to view a user's history

Open the **user menu** (your name, bottom-left) → **Settings → Audit Logs** (under **Observability**) and filter to the user you're investigating. Each matching entry records the same details as any audit entry:

* **Actor** — the user who made the change.
* **Time** — when it happened.
* **IP address** — captured at the start of the session.
* **Item** — the record or field that changed.
* **Before / after** — the previous and new values (From → To).

You can review changes a user *made* as the actor, as well as changes made *to* that user's account by others.

## Reading the IP address

The IP address is captured **at session start**. It isn't re-checked if the user later switches networks within the same session, so a single entry reflects where the session began — not necessarily where the user was at the exact moment of the change. Treat it as a session-origin signal, not a real-time location.

## Related

* [Audit Logs Overview](/product/reporting-and-analytics/audit-trail-and-logs/audit-logs-overview.md) — entry fields and event categories.
* [Viewing Audit Logs](/product/using-peakcommerce/authentication-and-security/viewing-audit-logs.md) — the audit-entry field reference.
* [Audit Log Retention](/product/settings/observability/audit-log-retention.md) — how long a user's history is kept.

> **Gotcha:** a user's entries are subject to the same retention windows as everyone else's — older history may have already been pruned.