View a journey

Open Content → Journeys, find the journey, and choose View from its row menu (⋯) to open its overview page.

A journey's overview — its identity and public link, a live conversion funnel, then the step-by-step flow with the commerce actions each step runs.

What the overview shows

• Public URL — the live link customers use to run the journey (/journey?journeyId=…). Copy it, or open it in a new tab to test.

• Cart prefill URL parameters (optional) — append parameters to the public URL to pre-select a plan or pre-fill the cart when the journey opens.

• Session stats — Completed, Active, and Abandoned counts for the journey.

• Journey details — name, type, status, created date, and description.

Actions

From the top of the page you can:

• Edit — open the step builder and settings. See Edit a journey.

• Preview — run the journey yourself without affecting its session stats.

• Publish — make the current version live and snapshot it to version history.

• Embed — get a snippet to embed the journey in another site.

• Heatmap viewer — see where users click and where they drop off.

Tabs

• Steps — the ordered steps a customer moves through.

• Flow Diagram — a visual map of how the steps connect.

• Related Lists — records associated with the journey.

• History — the journey's published versions. See Journey version history.