Access the Customer Portal

Customers sign in at your portal domain. Authentication is handled by Auth0 (or your own IdP / SSO if connected).

• New customers sign up on the portal's hosted login / sign-up page. Depending on your setup, sign-up may ask for an email and password (and sometimes a billing account number to link an existing account).

• Returning customers sign in with their credentials, or via SSO / social login where enabled.

• Forgot password is handled by Auth0's reset flow.

This is separate from signing up through an e-commerce checkout journey, which creates the account as part of the purchase.