Access the Customer Portal
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Customers sign in at your portal domain. Authentication is handled by Auth0 (or your own IdP / SSO if connected).
New customers sign up on the portal's hosted login / sign-up page. Depending on your setup, sign-up may ask for an email and password (and sometimes a billing account number to link an existing account).
Returning customers sign in with their credentials, or via SSO / social login where enabled.
Forgot password is handled by Auth0's reset flow.
This is separate from signing up through an e-commerce checkout journey, which creates the account as part of the purchase.
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