Heap Analytics

Heap is a product-analytics platform that automatically captures how visitors interact with your pages and journeys — clicks, form fills, navigation — so you can analyze behavior and improve conversion without instrumenting each event by hand. PeakCommerce can feed Heap the events from your storefront and customer journeys, giving your growth and product teams a clear view of how customers move through buying and self-service flows.

This section covers:

• Integrating Heap Analytics with PeakCommerce — connect Heap and start tracking.

• Type of information available in Heap — what PeakCommerce sends and what you can analyze.

• Hiding sensitive elements within Heap — keep personal and payment data out of capture.