> For the complete documentation index, see [llms.txt](https://docs.peakcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.peakcommerce.com/guides/video-library.md).

# Video Library

Prefer to watch than read? Every PeakCommerce video lives here — short, focused product guides filmed in the real app, plus two longer-form series on running a modern quote-to-cash operation. Everything is also published on the [PeakCommerce YouTube channel](https://www.youtube.com/channel/UCHDlgzQo3sCTmmLHpShRjyw), so you can subscribe and watch new releases as they land.

Most product guides are also embedded **in context** on the doc page they explain — the links under each video take you there, where the video sits next to the written reference.

## Product guides

Hands-on walkthroughs of a single feature, filmed in the product — most run two to three minutes.

### The Journey Builder: design one customer flow, run it everywhere

{% embed url="<https://youtu.be/E8XJb7STaQM>" %}

In context: [Journeys overview](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/journeys-and-pages/journey-basics/journeys-overview.md).

### How to add commerce actions to a journey step

{% embed url="<https://youtu.be/JRjwXKeIa5c>" %}

In context: [Commerce Actions](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/journeys-and-pages/journey-steps/commerce-actions.md).

### How to edit pages with AI

{% embed url="<https://youtu.be/7OT8Ji8jswQ>" %}

In context: [Pages](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/journeys-and-pages/pages/README.md).

### Pricing rules: regional pricing with conditions

{% embed url="<https://youtu.be/XKCbm9udq4A>" %}

In context: [Rules overview](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/rules-and-customizations/rules-overview/README.md).

### Upgrade rules: instant, prorated plan upgrades

{% embed url="<https://youtu.be/ygH-q9i4NmA>" %}

In context: [Creating and managing rule sets](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/rules-and-customizations/rules-overview/creating-and-managing-rule-sets.md).

### Retention guardrails: control how and when customers can cancel

{% embed url="<https://youtu.be/KV0ZUWd6Bc4>" %}

In context: [Creating and managing rule sets](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/rules-and-customizations/rules-overview/creating-and-managing-rule-sets.md).

### Retention offers: turn cancellations into saves

{% embed url="<https://youtu.be/pF6voiAqwL4>" %}

In context: [Offers & Discounts](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/using-peakcommerce/products-and-bundles/offers-and-discounts.md).

### Cart promo offers: build a checkout discount code with live preview

{% embed url="<https://youtu.be/vPpWpM5DqC8>" %}

In context: [Offers & Discounts](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/using-peakcommerce/products-and-bundles/offers-and-discounts.md).

### Churn prevention: turn intent signals into automated retention offers

{% embed url="<https://youtu.be/-gbjPBbmxOE>" %}

In context: [Offers & Discounts](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/using-peakcommerce/products-and-bundles/offers-and-discounts.md).

### SEON fraud signals: configure the fields your fraud check sends

{% embed url="<https://youtu.be/WOg6TnnJ6k8>" %}

In context: [SEON fraud prevention](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/integrations/seon/seon-fraud-prevention.md).

### Territory rules: route accounts to the right team

{% embed url="<https://youtu.be/FBLxOAxZ6zw>" %}

In context: [Workflows](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/using-peakcommerce/workflows-and-actions/workflows.md).

### Metronome + Stripe: usage-based billing in PeakCommerce

{% embed url="<https://youtu.be/fYMTmmNbGz4>" %}

In context: [Metronome](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/integrations/metronome/metronome-usage-based-billing.md).

## Getting started series

A four-part onboarding arc — watch in order to go from empty tenant to live storefront.

### How it all fits together

{% embed url="<https://youtu.be/ltHPyuGOf0s>" %}

In context: [What is PeakCommerce](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/getting-started/what-is-peakcommerce.md).

### Building your catalog

{% embed url="<https://youtu.be/G3EwqzSAQrI>" %}

In context: [Build your catalog](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/getting-started/setup/2.-build-your-catalog.md).

### Your first storefront

{% embed url="<https://youtu.be/mFroWN1GokI>" %}

In context: [Your first storefront](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/getting-started/setup/3.-your-first-storefront.md).

### Going live

{% embed url="<https://youtu.be/H2_Xpu8BirY>" %}

In context: [Going live](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/getting-started/setup/4.-going-live.md).

## Quote-to-Cash Playbook

A practitioner series on the patterns behind a healthy subscription business — the strategy layer that the product guides above implement.

### Where your master catalog should live

{% embed url="<https://youtu.be/SFYrEBVsb_M>" %}

Companion reading: [Products overview](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/product/using-peakcommerce/products-and-bundles/products-overview.md).

### How to change prices without breaking live subscriptions

{% embed url="<https://youtu.be/Iwg3UuHH9SI>" %}

Companion reading: [Protecting revenue during customer transitions](/guides/monetization-guides/customer-lifecycle/guide-protecting-revenue-monetization-during-customer-transitions.md).

### How to sync real-time inventory with recurring subscription shipments

{% embed url="<https://youtu.be/Bo71Bg9xQSQ>" %}

### How to recover failed payments before they become churn

{% embed url="<https://youtu.be/_4UwjT13h4s>" %}

Companion reading: [Building a Dunning Recovery Journey](/guides/feature-guides/retain-and-manage/guide-dunning-recovery-journey.md).

## Market Trends

Where commerce is heading, and what it means for how you sell.

### CPQ has left the platform (Ep. 1)

{% embed url="<https://youtu.be/y-_DZI-mzE8>" %}

### The rails arrived: are you ready for AI agents to buy from you? (Ep. 2)

{% embed url="<https://youtu.be/CzP25X87crU>" %}

For the API those AI agents would use, see the [Developers space](https://gitlab.com/peak-hercules/peak-help-docs/-/tree/main/developers/README.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.peakcommerce.com/guides/video-library.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
