Video Library

Prefer to watch than read? Every PeakCommerce video lives here — short, focused product guides filmed in the real app, plus two longer-form series on running a modern quote-to-cash operation. Everything is also published on the PeakCommerce YouTube channel, so you can subscribe and watch new releases as they land.

Most product guides are also embedded in context on the doc page they explain — the links under each video take you there, where the video sits next to the written reference.

Product guides

Hands-on walkthroughs of a single feature, filmed in the product — most run two to three minutes.

The Journey Builder: design one customer flow, run it everywhere

In context: Journeys overview.

How to add commerce actions to a journey step

In context: Commerce Actions.

How to edit pages with AI

In context: Pages.

Pricing rules: regional pricing with conditions

In context: Rules overview.

Upgrade rules: instant, prorated plan upgrades

In context: Creating and managing rule sets.

Retention guardrails: control how and when customers can cancel

In context: Creating and managing rule sets.

Retention offers: turn cancellations into saves

In context: Offers & Discounts.

Cart promo offers: build a checkout discount code with live preview

In context: Offers & Discounts.

Churn prevention: turn intent signals into automated retention offers

In context: Offers & Discounts.

SEON fraud signals: configure the fields your fraud check sends

In context: SEON fraud prevention.

Metronome + Stripe: usage-based billing in PeakCommerce

In context: Metronome.

Quote-to-Cash Playbook

A practitioner series on the patterns behind a healthy subscription business — the strategy layer that the product guides above implement.

Where your master catalog should live

Companion reading: Products overview.

How to change prices without breaking live subscriptions

Companion reading: Protecting revenue during customer transitions.

How to sync real-time inventory with recurring subscription shipments

How to recover failed payments before they become churn

Companion reading: Building a Dunning Recovery Journey.

Market Trends

Where commerce is heading, and what it means for how you sell.

CPQ has left the platform (Ep. 1)

The rails arrived: are you ready for AI agents to buy from you? (Ep. 2)

For the API those AI agents would use, see the Developers space.