Setting up GoCardless in Zuora

To set up GoCardless payment gateways in Zuora, refer to Zuora's Knowledge Center article available at:https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/M_Payment_Gateways/Supported_Payment_Gateways/GoCardless_Gateway

For additional insights beyond Zuora's documentation, PeakCommerce offers the following guidance:

1. To configure the GoCardless payment gateway in Zuora, you'll need an OAuth token. If you haven't set up an OAuth token yet, follow these steps:

   • Navigate to your username in the top right corner of Zuora and select Payments > Gateway Authentication.

   • Click "Create Authentication."

   • Provide a name, select GoCardless as the type, and choose "Use Gateway Test Environment" if it's for the Sandbox.

   • Upon saving, you'll be redirected to the GoCardless Merchant account login page. Log in to authenticate the token.

2. When testing bank transfers with a GoCardless gateway (not a test gateway), ensure specific requirements are met. Mandatory fields vary based on the payment method/country, and only GoCardless test bank numbers are valid. Ensure GoCardless-required fields are marked accordingly in the corresponding Hosted Page's settings to avoid payment processing issues.

   • For Direct Debit UK:

     • Account Number

     • Account Name

     • Bank/Branch Code

     • First Name

     • Last Name

     • Email

   • For SEPA:

     • Account Number (IBAN)

     • Account Name

     • First Name

     • Last Name

     • Email

     • (Country recommended but not required)

   • For ACH:

     • Routing Number

     • Account Number

     • Bank Name

     • Account Name

     • Account Type

     • Country

     • State

     • City

     • Postal Code

     • Street Address

     • Email

   • For PAD:

     • Account Number

     • Account Name

     • Branch Code

     • Bank Code

     • First Name

     • Last Name

     • Email

3. GoCardless offers basic test bank details, accessible at: https://developer.gocardless.com/getting-started/developer-tools/test-bank-details. Further information on required fields and test bank details per country can be found in the appendix: https://developer.gocardless.com/api-reference/2015-07-06/#appendix-local-bank-details.

4. Certain payment method types are exclusively available when GoCardless is set as the Default Payment Gateway on a Zuora account. For instance, PAD. You won't be able to add a PAD payment method directly in Zuora or via PeakCommerce unless GoCardless is the Default Payment Gateway on the account.